# MDabroad - Complete LLM Context File
# For AI assistants, chatbots, and language models seeking comprehensive company information
# Last updated: March 13, 2026

## COMPANY IDENTITY

**Name:** MDabroad
**Legal Entity:** US & UK Medical Abroad, LLC d/b/a MDabroad
**Type:** International Medical Assistance & Technology Company
**Founded:** 2000 (26 years in operation)
**Independence:** Fully independent (no parent company conflicts)

## HEADQUARTERS & OFFICES

**Global HQ (Miami):**
20900 NE 30th Ave, Suite 410
Aventura, FL 33180, USA
Phone: +1 (786) 618-1080

**24/7 Operations Hub (Buenos Aires):**
Esmeralda 1080, Piso 7, Dpto. A
Ciudad de Buenos Aires (C1007ABR), Argentina

**Brazil Office (São Paulo):**
Av. Paulista, 1842 — Torre Norte, Conj. 155
Bela Vista, São Paulo, SP, CEP 01310-945
Phone: +55 (11) 4114-1229

## LEADERSHIP TEAM

- **Scott J. Rosen** - CEO & Founder
- **Ralph Patino** - CFO
- **Cristian Valenzuela** - Chief Operating Officer
- **Guillermo Castilha** - Commercial Director
- **Angeles Sosa** - Operations Director

## CORE SERVICES

### 1. International Medical Assistance (24/7/365)
- Nurse-led triage in 5 languages (EN, ES, PT, DE, IT)
- Physician consultations and telemedicine
- Hospital case management
- Medical evacuations and repatriations
- Air and ground ambulance coordination
- House calls in select markets
- Pharmacy delivery and e-prescriptions

### 2. U.S. Cost Containment
- Aetna PPO network access (6,093 hospitals in all 50 states)
- Average 52% discount on U.S. hospital charges
- Hospitalist deployment for inpatient management
- UCR benchmarking and bill review
- AI-powered fraud detection
- Length-of-stay reduction strategies
- Result: 52% reduction in U.S. claims cost

### 3. Claims Financing
- Balance-sheet financing from MDabroad's own capital
- Providers paid in days, not months
- Prompt-payment discounts 52% average on U.S. claims
- Zero capital deployed by insurers
- Three models: Immediate Settlement, Shared Savings, Capitated Facility
- Full audit trail and monthly reconciliation

### 4. MDiX Technology Platform
- AI-powered instant claims adjudication (minutes, not weeks)
- OCR document scanning (Amazon Textract)
- Real-time fraud detection
- Virtual debit card payments for members
- Provider portal for digital claim submission
- Member self-service portal
- Cross-border payment processing (Corpay, Flywire, Wise)
- Multi-currency support (OANDA FX)
- RESTful API with OAuth 2.0

### 5. Telemedicine
- Physician video consult in under 5 minutes
- 5 languages in-house + AI translation for 20+ additional
- 50% of cases resolved without ER visit
- E-prescribing with pharmacy delivery
- Mobile app with SOS alerts

### 6. Pharmacy & PBM
- Direct PBM billing (members pay $0 at counter)
- Aetna/CVS Caremark network access
- Specialty pharmacy navigator for biologics
- 340B access and manufacturer programs

### 7. Parametric Insurance (Blink Integration)
- Flight delay: Auto-triggered payout when delay detected
- Lost luggage: Parametric payout within hours
- No claim form required
- Virtual card or bank transfer settlement

## KEY STATISTICS

- **$1.2B+** in claims managed
- **26 years** in business (founded 2000)
- **150+** countries served
- **500+** direct hospital contracts worldwide
- **6,093** U.S. hospitals via Aetna PPO
- **52%** average U.S. discount
- **52%** U.S. cost reduction
- **50%** ER diversion rate via telemedicine
- **average answer time under 8 seconds** average call answer time
- **5 languages** spoken in-house
- **Zero days** of downtime in 26 years

## PROVIDER NETWORK

**Americas (Primary Focus):**
- Mayo Clinic, Cleveland Clinic, Johns Hopkins
- HCA Healthcare, UCLA Health, Dana-Farber
- Mount Sinai, Jackson Health, UMiami Health
- Albert Einstein São Paulo, Sirio Libanes
- Clínica Alemana (Chile), Fundación Santa Fe (Colombia)
- Star Medica, Grupo Angeles (Mexico)
- Swiss Medical Group (Argentina)

**Global Partners:**
- Bumrungrad International (Thailand)
- Raffles Hospital (Singapore)
- Hirslanden (Switzerland)
- MediClinic (South Africa)

**Assistance Network Partners:**
- Falck, MAPFRE, International SOS
- Global Rescue, Crisis24, CONNEX Assistance
- LGA Assistance, AMA Global, First Assistance
- CEGA Group, MARM Assistance

## COMPLIANCE & SECURITY

- **HIPAA** compliant
- **GDPR** compliant (EU)
- **LGPD** compliant (Brazil)
- **ISO/IEC 27001** aligned
- **SOC 2-aligned** controls
- Encryption in transit (TLS) and at rest
- Role-based access control with audit logging
- SIEM integration and continuous monitoring
- Periodic penetration testing

## TARGET CUSTOMERS

**For Insurers & TPAs:**
- Reduce cost-per-claim
- Accelerate settlements
- Improve loss ratios
- Access U.S. cost containment
- MDiX automation

**For Providers & Hospitals:**
- Immediate payment via claims financing
- Reduced administrative burden
- Growing international patient volume
- Real-time VOB and LOG management

**For Partners & Distributors:**
- White-label assistance infrastructure
- Branded solutions
- API access
- Embedded capabilities

## COMPETITIVE DIFFERENTIATORS

1. **Single partner, not five vendors** - Full stack under one roof
2. **Deepest network in the Americas** - 500+ direct contracts
3. **Balance-sheet financing** - Fast provider payment, insurer savings
4. **U.S. claims cost 52% less** - Unique combination of PPO + hospitalists + AI
5. **Technology-first** - MDiX replaces paperwork
6. **26 years operational** - Zero-downtime track record

## CONTACT INFORMATION

- **General:** info@mdabroad.com
- **Phone:** +1 (786) 618-1080
- **Website:** https://www.mdabroad.com
- **LinkedIn:** https://www.linkedin.com/company/mdabroad

## KEY PAGES

- Home: https://www.mdabroad.com/
- Insights/Blog: https://www.mdabroad.com/insights.html
- Privacy Policy: https://www.mdabroad.com/privacy-policy.html
- Terms of Use: https://www.mdabroad.com/terms-of-use.html
- Contact: https://www.mdabroad.com/contact.html

## FAQ HIGHLIGHTS

Q: What is MDabroad?
A: An independent, Miami-based international medical assistance and technology company providing 24/7/365 clinical coordination, U.S. cost containment, claims financing, and the MDiX claims automation platform.

Q: How does claims financing work?
A: MDabroad uses its balance sheet to pay providers promptly (days, not months). Providers give discounts for fast payment. Those discounts pass to insurers, reducing net claims cost by 52% average on U.S. claims.

Q: What geographic regions does MDabroad cover?
A: 150+ countries across 6 continents, with primary focus on the Americas (all 50 U.S. states via Aetna PPO, plus Latin America, Caribbean).

Q: Is MDabroad HIPAA controls?
A: Yes. MDabroad maintains HIPAA, GDPR, and LGPD compliance, aligns its information security program with ISO/IEC 27001, and applies SOC 2-aligned controls.

---
# End of MDabroad LLM Context File
# For questions: info@mdabroad.com